Privacy Policy

Introduction

Lakeview Blinds regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Lakeview Blinds users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Customer Service at sales@lakeviewblinds.com.au


Collection of Information

In order to use the Lakeview Blinds website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Lakeview Blinds is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.


Use of Collection Information

Any details collected from Lakeview Blinds customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.


Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at sales@lakeviewblinds.com.au


Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at sales@lakeviewblinds.com.au.


Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


Communications

Lakeview Blinds uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at sales@lakeviewblinds.com.au.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.


Third Parties

Lakeview Blinds may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose. Lakeview Blinds does not share any information with third parties for any unknown or unrelated uses.


Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.


Links

Links on the Lakeview Blinds site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.lakeviewblinds.com.au.


Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.


Lakeview Blinds Security Policy

Lakeview Blinds uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

Payments are fully automated with an immediate response.

Your complete credit card number cannot be viewed by Lakeview Blinds or any outside party.

All transactions are performed under 128 Bit SSL Certificate.

All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.

eWAY is an authorised third party processor for all the major Australian banks.

eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Lakeview Blinds.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au


Contact us today

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Reviews

Don't take our word for it, view our reviews

Excellent service both from the office and the representative
Very happy with the blinds and they were completed ahead of schedule! Highly recommend.
From the first telephone conversation, to the fitting was seamless
Everyone I spoke to at Lakeview was courteous and helpful.
We love our blinds.
From measure and quote, to installation and communication, everything was perfect
Could not be happier with our dual roller blockout blinds. Highly recommended.
Installed roller blinds to 9 windows and verticals to a sliding door
Jane the sales consultant was great to deal with in the initial process and the guys that installed did a great job! I would highly recommend Lakeview Blinds and Awnings.
Very helpful through the whole process from Quotes to installation
Well priced too.
Recently had 5 roller blinds installed
- Very satisfied with the salesman’s knowledge of his products and suggestions of what would suit best.
- Prompt measure and quote.
- The install and check measure for our remaining shutters were completed on time with the absolute minimum of fuss.

We sent out 5+ requests for quotes to various suppliers. Lakeview was the most professional response we received. Will use Lakeview again.
Second experience with Lakeview at Warner’s Bay & would definitely use again
Darren was great & as per previous visit recommended blind to suit our location & use. Helped also with fabric & colour matching. Fitter arrived on time & was very polite. Left everything tidy taking all rubbish before explaining how best to care for my new blinds.
I first dealt with Lakeview back in 2012 and found the whole process from start to finish very professional
I have been exceptionally happy with my shutters. I recently decided to have shutters installed and because I was so happy with Lakeview previously I didn't even bother getting quotes from anyone else. Once again I could not be happier with the product or the service. Everyone from the sales consultant, administration staff to the installers are just fantastic All very friendly and very professional.
Have been dealing with Lakeview Blinds for many years
Be it venetians, indoor shutters and now outdoor roller blinds and a zip track, have always found them to be competitive and they offer good quality products, all staff and installers were helpful and professional. Many thanks.
Very happy with my new pvc woodnature blinds
Really freshens up the room and gives a more streamlined effect. Lakeview Blinds were very prompt with their service from beginning to installation. Not the first time I have used this business and definitely won't be the last. Very happy customer.
lakeview blinds are an excellent company to deal with from quoting to installation
The office staff are always lovely and prompt. l highly recommend this company! The quality of blinds are exceptional!
Shutters installed in double bay window and they look fantastic
From sales to installation the staff were very professional. Thank you Lakeview.
Thank you to all involved
From the initial sales rep (Andrew) who came to quote, to the installers on the day who fulfilled every request efficiently and without fuss or delay. Jenny.
When purchasing products I always look for the "3 p's"
Lakeview Blinds Awnings and Shutters from Warners Bay complied with all 3. PRICE was what I had expected (actually a little less). PROFESSIONALISM of staff from office to the installation was great. All enquiries from me were met promptly and politely. Finally the PRODUCT. Nothing else I can say, other than I love the colour and love the awning blinds.
I was thrilled with my experience with Lakeview Blinds!
They have kindly donated a set of good quality rulers to my school library. How lovely it is to have them! They will be used often. Not only did Lakeview Blinds make this generous gift to our school but they saved me the trip to Warners Bay and had it delivered by a representative. Thank you so much for your kindness.
Excellent service both from the office and the representative
Very happy with the blinds and they were completed ahead of schedule ! Highly recommend.
Installed roller blinds to 9 windows and verticals to a sliding door
Jane the sales consultant was great to deal with in the initial process and the guys that installed did a great job! I would highly recommend Lakeview Blinds and Awnings.
From measure and quote, to installation and communication
Everything was perfect, could not be happier with our dual roller blockout blinds. Highly recommended.
I recommend Lakeview Blinds to all my friends and family...each time I have a visitor they always complement the beautiful shutters in my house!
Sam came to my home and quoted shutters for the whole house. Sam provided the best service right from the first day. This expectation of service was further met by Peter, who came and did the check measure, "measure twice cut once". Two weeks earlier than mentioned, I received a call and the installation was booked. You couldn't beat the service unless it was with the quality of the shutters!
Good prices good variety
Window coverings.
So happy with the service and quality
My panel glides suit my french doors and windows perfectly. The shutters in my bedroom's look amazing. Thank you to the team at Lakeview. Installed on time every time.
Really prompt and professional
Blinds were installed quickly and efficiently.
First class
From quote to fitment to sale. Can not find a fault.
Prompt and courteous
Very happy.
On time
And quick installation!
Lakeview Blinds at Warner Bay put blinds in our new home
Very Happy with the service and the time we where told it would take. Thank you very much, it was just the last touches to making our home look great.
So happy with the service and quality
My panel glides suit my french doors and windows perfectly. The shutters in my bedroom's look amazing. Thank you to the team at Lakeview.
Thank you so much for you help in organising my roller shutters
We are very happy with the service you have given us with keeping us informed on how things were progressing. Our shutters are now installed and we are very happy with them and the guys who installed them were wonderful.
I would like to say how pleased we are
We had Adrienne do our measure & quote she was very helpful and professional. From there we had the men come & check the measurements and then the Installers were all extremely efficient and professional. I would highly recommend you company and say how lucky you are to have such great employees.
Loving our new shutters
It has rejuvenated the interior creating so much extra space compared to previous verticals and curtains, with better light control and less street noise. Increased street appeal too. Consultant Adrienne was fabulous, so helpful and knowledgeable - thank you Adrienne.